Starbucks update: When a company gets it right
So, my Starbucks card was hacked or something like that. A creature from somewhere in North Carolina went to Lincolnton and spent $10.36 at Starbucks using my money! I called the Starbucks customer service line and thought I was going to be in for a fight. How about, no. How about I spoke to a woman who did her job and didn't make me wade through bullcrap. And this made me smile. And I realized something as I head into the 40th anniversary of my birth, I need to kinder and gentler. Now, the petty isn't going anywhere because you can be nice and petty. But I digress. Not only did Starbucks make my day yesterday, but then I found out that my Christmas anthology is available for pre-order and it has a beautiful cover. The Perfect Present is the second Christmas anthology that I've been included in. I am so honored to share this book with the amazing Rochelle Alers and the amazing Pamela Yaye. So, when I was playing Christmas music in September and October last ...